Privacy Policy

At Neighbourhood Store, we prioritize your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

We collect personal information when you:

  • Make a purchase or interact with our website.
  • Subscribe to our newsletter or marketing emails.
  • Contact our customer support.

The information we may collect includes:

  • Name
  • Email address
  • Shipping and billing address
  • Payment details (processed securely by third-party payment gateways)
  • Browsing behavior on our site (using cookies and analytics tools)

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.
  • Communicate updates on your order or provide customer support.
  • Send promotional emails, only if you have opted-in.
  • Improve our website and customer experience using analytics.

3. Data Security

We take appropriate measures to protect your personal information from unauthorized access, use, or disclosure. Payment information is processed through secure gateways, and we do not store your payment details.

4. Third-Party Sharing

We do not sell or rent your personal information to third parties. However, we may share data with trusted third parties (such as payment processors and delivery services) necessary to complete your order or provide services.

5. Cookies and Tracking

Our website uses cookies to enhance user experience and track usage patterns. You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the right to:

  • Access and update your personal information.
  • Unsubscribe from our marketing emails at any time.
  • Request deletion of your data, subject to legal and operational requirements.

7. Changes to this Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Please review this page regularly for updates.