Return & Cancellation Policy

Thank you for shopping with us! We are committed to ensuring you have a positive experience with our products. Please read our refund and return policy carefully before making a purchase.

Exchange Policy

We understand that sometimes items may not fit as expected or may have quality issues. Therefore, we offer exchanges for products in the following circumstances:

• Size Issues: If the item you received does not fit as intended, we are happy to exchange it for a different size.
• Quality Issues: If you receive a product that is defective or does not match the description provided, we will replace it with a product that meets our quality standards.

Please Note: All exchanges must be initiated within 10 days of receipt of your order.

Order Cancellation

Once an order is placed on our website, it can only be cancelled in 48 hours of the purchase before order moves into processing stage. Once they have been Processed no order will be cancelled. Refund amount will be credited to customers bank account in 8 – 10 working days.

Reasons for Our Policy

1. Efficient Processing: Our system is designed to process orders quickly, which means that as soon as you complete your purchase, we begin preparing your items for shipment.
2. Inventory Management: Once an order is placed, we reserve the items specifically for you, preventing them from being available to other customers.
3. Customer Satisfaction: We aim to ensure that all orders are fulfilled accurately and efficiently, minimizing delays for all our valued customers.

How to Exchange

1. Contact Us: To initiate an exchange, please reach out to our customer service team at [customer service email] or [customer service phone number]. Provide your order number and details about the product you wish to exchange.
2. Return the Item: You will be provided with instructions for returning the original item. Please ensure it is in its original condition, unworn, and with all tags attached.
3. Receive Your Exchange: Once we receive the returned item and confirm its condition, we will process your exchange promptly.

Contact Us

If you have any questions or need further assistance regarding our exchange policy, please don’t hesitate to reach out. We are here to help you!

Thank you for choosing us. We appreciate your understanding and support!